Links

Bare Metal Recovery

Resetting a Windows RT device using a recovery image
Windows Media Builder provides an alternative to the original or extracted recovery images listed on this page and is capable of producing updated installation media.

Download

Download the required Bare Metal Recovery image from the list below.
The recovery images below are official downloads provided by the manufacturer of the device.
The recovery images below were obtained by creating a recovery drive on devices with existing installations, they are not official downloads from the manufacturer. Third party images should be treated as untested and are provided only if no manufacturer download is available.

Extract

This will permanently delete any data stored on the USB drive.
  1. 1.
    Format a USB drive as FAT32.
  2. 2.
    Right click on the downloaded file and select "Extract All..."
  3. 3.
    Select a destination for the extracted files.
  4. 4.
    Click "Extract".
Selecting and formatting USB drive
Extracting Bare Metal Recovery Image to USB drive
Expected contents of USB drive after extraction (Surface 2), may vary depending on recovery files in use.

Installing Windows

Windows Recovery Environment
This will permanently delete any data stored on the device.
  1. 2.
    Wait until the above screen is displayed.
  2. 3.
    Select keyboard layout.
  3. 4.
    Select "Troubleshoot".
  4. 5.
    Select "Reset your PC".
  5. 6.
    Select target OS to be replaced if there is one, this step won't appear if the eMMC has been cleared before starting.
  6. 7.
    Select "Next".
  7. 8.
    Select "Yes, repartition the drives".
  8. 9.
    Select drive erasure level.
  9. 10.
    Select "Reset".
  10. 11.
    Once complete the device will reboot, follow onscreen instructions to complete the Windows Out of Box Experience (OOBE).

Troubleshooting

Recovery Fails

If the recovery fails after it has started try the following steps:
  1. 1.
    Follow the instructions on the Clearing eMMC page.
  2. 2.
    Try again starting from Installing Windows.

USB Boot Failed

If the USB drive does not boot on the target device try the following steps:
  1. 1.
    Follow the instructions on the Format USB Drive page.
  2. 2.
    Extract again starting at Step 2.